> ## Documentation Index
> Fetch the complete documentation index at: https://support.myaskai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack

> Connect your AI support agent to Slack so your team can get answers to questions from your knowledge base where they work, without having to CTRL+F anything in search.

<Check>
  Available as an add-on for paid plans
</Check>

<Frame>
  <img src="https://mintcdn.com/myaskai/jQMqT5axxz3I9e3g/images/image-539.png?fit=max&auto=format&n=jQMqT5axxz3I9e3g&q=85&s=47eaba2bd1b7571192b5312cb68b9cf3" alt="" width="2410" height="1832" data-path="images/image-539.png" />
</Frame>

### How to connect to Slack with My AskAI

1. Sign in to your Slack Workspace as an **admin**<br />
2. **Add My AskAI** to your Slack to your Workspace\
   \
   Click below :point\_down:

&#x20;       [![Add to Slack](https://platform.slack-edge.com/img/add_to_slack.png)](https://slack.com/oauth/v2/authorize?client_id=3639755760257.5036828617799\&scope=channels:history,channels:join,chat:write,commands,groups:history,im:history\&user_scope=)<br />

3. **Get your My AskAI's ID and API Key**\
   \
   Go to ***Channels > Slack & Teams*** and click the Slack icon then copy your My AskAI's **ID** and **API Key**.<br />
4. **Add your My AskAI's ID and API Key to Slack**

   1. Select the My AskAI app within Slack&#x20;
   2. Select 'Connect My AskAI'
   3. Input the ID and API Key, from step 3, into the popup within Slack
   4. Select 'Submit' to save these settings

   <Frame>
     <img src="https://mintcdn.com/myaskai/jQMqT5axxz3I9e3g/images/image-541.png?fit=max&auto=format&n=jQMqT5axxz3I9e3g&q=85&s=218ef520bdfd5f95735748ba6cb06faa" alt="" width="3040" height="1900" data-path="images/image-541.png" />
   </Frame>
5. **Ask your first question with the /askAI command**\
   \
   You and your team can start asking questions to your AI support agent in any channel with the **/askAI** command, followed by your question.&#x20;

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  <img src="https://mintcdn.com/myaskai/jQMqT5axxz3I9e3g/images/image-540.png?fit=max&auto=format&n=jQMqT5axxz3I9e3g&q=85&s=9f8f99fd43a5f63c4df4992ad01f38f6" alt="" width="3040" height="1900" data-path="images/image-540.png" />
</Frame>

You can also use the **/askAI-help** command, for more help at any time.

e.g. **/askAI what is our refund policy?**

\
You can then ask follow-up questions within the same Slack thread and start a conversation with your AskAI.\
\
If you want to ask a question in a **private channel**, you need to add **@askai** to your channel. Just tag **@askai** and then select "Invite".<br />

<Info>
  Your Slack bot will not search your Slack history.
</Info>

<Info>
  You can't change the name of the Slack Bot from "My AskAI" currently.
</Info>