> ## Documentation Index
> Fetch the complete documentation index at: https://support.myaskai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Playbooks

> Practical steps to test, control, and improve your AI agent across supported helpdesks.

Use these playbooks when you need to change how your AI agent handles support tickets. Each guide gives you a recommended method, the supported helpdesks, and the setup steps.

## Roll out AI support

<Columns cols={2}>
  <Card title="Test before going live" href="/start-here/playbooks/test-before-going-live" horizontal />

  <Card title="Gradually roll out AI support" href="/start-here/playbooks/gradually-roll-out-ai-support" horizontal />

  <Card title="Prevent replies to certain topics" href="/start-here/playbooks/prevent-ai-replies-to-certain-topics" horizontal />

  <Card title="Prevent replies to certain customers or brands" href="/start-here/playbooks/prevent-ai-replies-to-certain-customers-or-brands" horizontal />
</Columns>

## Improve responses

<Card title="Improve a specific AI response" href="/start-here/playbooks/improve-a-specific-ai-response" horizontal />

## Manage tickets

<Columns cols={2}>
  <Card title="See what the AI agent did to a ticket" href="/start-here/playbooks/see-what-the-ai-agent-did-to-a-ticket" horizontal />

  <Card title="Change ticket status or assignment" href="/start-here/playbooks/change-ticket-status-or-assignment-after-an-ai-action" horizontal />

  <Card title="Auto-close or archive AI-handled tickets" href="/start-here/playbooks/auto-close-or-archive-ai-handled-tickets" horizontal />
</Columns>

## Manage brands

<Card title="Set up AI agents for multiple brands" href="/start-here/playbooks/set-up-ai-agents-for-multiple-brands" horizontal />