> ## Documentation Index
> Fetch the complete documentation index at: https://support.myaskai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> The support you can get will depend on the plan you are on, most queries can be resolved by our own AI support agent (ask your question to the widget on our homepage or from "Help" in your dashboard).

<table><thead><tr><th width="236.39996337890625">Plan</th><th>Support Options</th></tr></thead><tbody><tr><td><strong>Pro</strong></td><td><ul><li>AI support agent</li><li>Live chat only</li><li>Human replies in 2 working days</li><li><p>Support <em>includes</em>:</p><ul><li>Responding to product bugs</li></ul></li><li><p>Support <em>does not include</em>:</p><ul><li>Answer debugging</li><li>Guidance optimization</li><li>Task debugging and optimization</li><li>Tool or User Data API setup assistance</li><li>Helpdesk integration assistance</li><li>Helpdesk integration customization</li><li>API set up</li></ul></li></ul></td></tr><tr><td><strong>Scale</strong></td><td><ul><li>AI support agent</li><li>Priority live chat</li><li>Human replies in 1 working day</li><li>Monthly call (30 mins)</li><li><p>Support <em>includes</em>:</p><ul><li>Responding to product bugs</li><li>Answer debugging</li><li>Guidance optimization</li><li>Task debugging and optimization</li><li>Tool or User Data API setup assistance</li><li>Basic helpdesk integration assistance</li></ul></li><li><p>Support <em>does not include</em>:</p><ul><li>Advanced helpdesk integration assistance</li><li>API set up</li></ul></li></ul></td></tr><tr><td><strong>Enterprise</strong></td><td><ul><li>AI support agent</li><li>Priority live chat, emails</li><li>On-demand Slack and call support</li><li>Human replies same day (including weekends)</li><li><p>Support <em>includes</em>:</p><ul><li>Responding to product bugs</li><li>Answer debugging</li><li>Guidance optimization</li><li>Task debugging and optimization</li><li>Tool or User Data API setup assistance</li><li>Advanced helpdesk integration assistance</li><li>API set up</li></ul></li><li>Dedicated technical support/FDE</li><li>Custom feature development</li><li>Monthly answer optimization report</li></ul></td></tr></tbody></table>