# TROUBLESHOOTING

- [How to debug an AI answer](https://support.myaskai.com/troubleshooting/how-to-debug-an-ai-answer.md): Occasionally with AI you don't always get an answer you expect, here's how you can better understand your new AI agent's responses.
- [Slow responses](https://support.myaskai.com/troubleshooting/slow-responses.md): You can generally expect response times from My AskAI to be just a few seconds however there are rare occasions when this is not the case.
- [Chat bubble not visible](https://support.myaskai.com/troubleshooting/chat-bubble-not-visible.md)
- [Why can't it answer?](https://support.myaskai.com/troubleshooting/why-cant-it-answer.md): What to do if your answers aren't correct or if your AI support agent isn't answering how you would expect.
- [Login](https://support.myaskai.com/troubleshooting/login.md): Having login issues for My AskAI? Here's what you can do.
- [Website not added](https://support.myaskai.com/troubleshooting/website-not-added.md): Very rarely we might miss individual pages or be unable to add a website, here's what you can do.
- [Issue connecting your live chat widget](https://support.myaskai.com/troubleshooting/issue-connecting-your-live-chat-widget.md): Here we cover common questions and fixes for issues connecting your live chat provider (excluding Intercom, HubSpot and Zendesk), to your AI agent using our human handover feature.
- [Oops there has been an error](https://support.myaskai.com/troubleshooting/oops-there-has-been-an-error.md)
- [I can't see any billing information for my account?](https://support.myaskai.com/troubleshooting/i-cant-see-any-billing-information-for-my-account.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.myaskai.com/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.