Can I have multiple AI agents?
Yes, you can have multiple agents. You should only have one 1 AI agent per brand, knowledge base or account, agents can also be separated by user group or product where necessary.Can you support multiple knowledgebases for separate products in a single AI agent?
We are able to support multiple knowledgebases for separate products.How do I set up my AI agent(s) for multiple brands?
How you set up your AI agent for multiple brands will vary depending on your helpdesk:- How to set up multiple brands or agents in Intercom
- How to set up multiple brands or agents in Zendesk Tickets
- How to set up multiple brands or agents in Zendesk Messaging
- How to set up multiple brands or agents in Gorgias
- How to set up multiple brands or agents in HubSpot
- How to set up multiple brands or agents in Freshdesk
- How to set up multiple brands or agents in Freshchat