👯Multibrand

Many businesses may have different products, regions or brands that they want to have separate AI agents for so they can control the knowledge used and the way the agent will respond, here's how.

Can I have multiple AI agents?

Yes, you can have multiple agents.

You should only have one 1 AI agent per brand, knowledge base or account, agents can also be separated by user group or product where necessary.

Can you support multiple knowledgebases for separate products in a single AI agent?

We are able to support multiple knowledgebases for separate products.

How do I set up my AI agent(s) for multiple brands?

How you set up your AI agent for multiple brands will vary depending on your helpdesk:

• How to set up multiple brands or agents in Intercom

• How to set up multiple brands or agents in Zendesk Tickets

• How to set up multiple brands or agents in Zendesk Messaging

• How to set up multiple brands or agents in Gorgias

• How to set up multiple brands or agents in HubSpot

• How to set up multiple brands or agents in Freshdesk

• How to set up multiple brands or agents in Freshchat