Languages and Localization
You can change the language or localize your AI support agent to the languages your customers speak.
Last updated
You can change the language or localize your AI support agent to the languages your customers speak.
Last updated
Available on our Pro plan.
To change the language and localize your AI agent:
Log into your Dashboard.
Go to AI Agent setup > Customization.
Scroll to the bottom of the page, to where it says "Language".
Toggle the "Enable non-English support" switch.
Select your AI assistant's language from the drop-down.
Refresh your widget conversation and refresh the page.
Your AI support agent will now respond in, and all elements of your widget will be localized to your chosen language.
Websites and content can be uploaded in any language, regardless of which language you want your AI agent to respond in.
By default, if you ask a question your AI agent will answer in English.
If you would like to chat in other languages, you must be on a Pro plan.
You can change the language and localize both the Intercom and Zendesk widgets, but not currently HubSpot (get in touch via chat if you need HubSpot in other languages).
We currently support:
English (US) (default)
British English
French
German
Spanish
Italian
Dutch
We also support other languages by request, if you need an additional language, sign up for a Pro plan and get in touch with us via chat and we will add your language right away.
We do support multilingual AI responses and can also auto-detect languages for localization.
For this feature you must be on our Enterprise plan, get in touch with us to learn more.
Yes, you can localize your agent, follow these instructions that will show you how.
In addition, you are also able to change the Starter Questions and Welcome Message text to any language of your choosing.
