# Slow responses Response times can vary based on API response times and also by the size of the answer being returned. The longer and more detailed the answer being given the longer it will take to produce. Unlike some other (faster) AI agents, our AI agents have a number of guardrail and quality assurance steps in place before responding. This can mean that a single question may go through 10+ processes before a response is returned. This ensures the highest quality answers for your users and customers. Also, bear in mind that answer speeds are always improving with the pace of AI development, so if they aren't quick enough now, give it a month or 2! ### What do you/can I do to try and make responses "feel" faster? Depending on your helpdesk integration your AI agent can display something different while the user is awaiting a reply, for example on: * Zendesk Messaging: an animated "..." icon will be displayed * Intercom chat: a "just thinking..." message will be displayed ([this can be turned off if required](https://support.myaskai.com/features/channels/intercom#can-i-turn-off-the-just-thinking...-or-just-having-a-think...-messages-in-intercom)) * HubSpot chat: a "just thinking..." message will be displayed ([this can be turned off if required](https://support.myaskai.com/features/channels/hubspot#can-i-turn-off-the-just-thinking...-or-just-having-a-think...-messages-in-hubspot)) * Freshchat: a "just thinking..." message will be displayed ([this can be turned off if required](https://support.myaskai.com/features/channels/freshchat#can-i-turn-off-the-just-thinking...-or-just-having-a-think...-messages-in-freshchat)) * Gorgias chat: a "just thinking..." message will be displayed ([this can be turned off if required](https://support.myaskai.com/features/channels/gorgias#can-i-turn-off-the-just-thinking...-or-just-having-a-think...-messages-in-gorgias)) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.myaskai.com/troubleshooting/slow-responses.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.