βAI answers on your content
The most powerful feature of My AskAI is its ability to turn your help or support documentation and website into a live AI chatbot and is available 24/7 to answer user questions.
How many pieces of content can AskAI use in its answer?
Your AskAI will look over all the webpages you add, and identify the 4 most relevant pieces of text from them to use to answer your question. This means that the answer will reference at most 4 different webpages, but it may only reference 1 if all pieces of text came from the same webpage.
Do you answer based on multiple pages or pieces of content?
Yes, when you ask a question the most relevant text is taken from across all your webpages at once to find the pieces that can be used to answer your question. This could mean that it answers based on a single webpage, multiple webpages, or across 4 or more separate webpages.
How long are the answers?
The length of answers varies depending on:
The webpages and content you have uploaded.
The complexity of your question.
In short - it depends!
What content can I add to my AskAI?
Right now, you can only add your websites to your AskAI, however, we will soon be releasing the ability for Paid users to add:
Documents have a 30Mb limit and the following file types can be uploaded:
pdf
xlsx
csv
For csv files, each row resides on its own line, and each element within the row has the header of its corresponding column added to it as a prefix
docx
txt
md
rtf
tsv
pptx
mp3
mp4 (audio only)
mp2
aac
wav
flac
pcm
m4a
ogg
opus
webm
Google Drive, up to 10Mb per file
OneDrive, up to 10Mb per file
Notion
Zendesk
Intercom
Freshdesk
Confluence
Dropbox
SharePoint
SalesForce
Gitbook
You can add up to 10,000 pieces of content across these connections, please contact us if you need more.
References
Will it output page numbers in the references and sources?
AskAI is unable to output page numbers currently, this is in part because we do not store any of the documents you upload to our servers.
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