# Website not added

### Why can’t my AI agent access or add my website?

The main reasons we see for bots not being able to access or add websites is if they are either behind password protection or if they have some sort of technology to prevent them from being scraped.&#x20;

If you are sure it isn’t one of these things then get in touch via chat and we’ll help you get your content uploaded.

### It's stuck training on my website

If you're stuck adding knowledge for more than 24 hours, get in touch with us via chat and we will help.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.myaskai.com/troubleshooting/website-not-added.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
