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  • Welcome
    • 👋Welcome to My AskAI
  • START HERE
    • ðŸĪ·â€â™‚ïļWhat is an AI Customer Support Agent?
      • 💊What are the benefits of using My AskAI?
      • ðŸĪ”Who is this for?
    • 🏗ïļCreate your AI support agent
    • ➕Add your AI agent to your website
      • ➕WordPress
      • 🛍ïļShopify
      • 💎Zendesk
    • 📞Full product demo
    • âēïļHow long does it take to set-up?
    • 📚Video tutorials
    • ⭐Reviews
    • 🆘Support
  • Features
    • ❓AI answers on your content
    • ðŸĪHuman handover
    • 🔌Channels
      • Slack
      • Microsoft Teams
      • Zapier
      • Zendesk
        • Zendesk (Messaging)
        • Zendesk (Tickets)
        • Zendesk (Tagging + Sentiment)
      • Intercom
        • Human Handover Workflows
      • Freshchat
      • Freshdesk
      • Gorgias
      • HubSpot
      • Chrome Extension
      • Zoho (SalesIQ)
      • Live Chat Channels Feature Comparison
    • ☁ïļConnections
      • 🔑Authorizations
    • 🛍ïļShopify
    • ðŸ‘ĪUser data API and API actions
      • ðŸ‘ĪUser details API specification
    • ✏ïļImprove + Custom answers
    • 🔓Private (Internal) mode
    • 📂File uploads
    • 🔁SiteSync — Adding & syncing your website content
    • ðŸ’ĄInsights
      • 🔔Conversation insight notifications
    • ðŸ‘ŊTeam access
    • ðŸ“ĻEmail assistant
    • ðŸ“ĐLead (Email) Capture
    • ðŸŽĻCustomization
    • 🔍Site search
    • 👍Conversation ratings (CSAT)
    • 🌍Languages and Localization
    • ⚡Starter actions
    • â—ŧïļRemove branding
  • SECURITY + PRIVACY
    • 🔐Security
      • On-Premise
      • OpenAI API keys
      • SOC-2
    • ðŸ‘ĢPrivacy
      • Your content
      • Your data
      • OpenAI
      • Regulations
        • GDPR compliance
        • HIPAA
  • ACCOUNT MANAGEMENT
    • ðŸ’ēPricing + plans
    • ðŸ§ąLimits
      • Exceeding limits
      • Conversations
    • ðŸĶļ‍♀ïļYour profile
      • Changing your email
      • Close your account
    • ðŸ’ģBilling
      • Change plan
      • Update payment card
      • Download an invoice
      • Discounts
      • Refunds
      • Tax
      • Cancel subscription
    • 🧑‍ðŸĪâ€ðŸ§‘User access
      • Setting a Password for Your Account
      • Reset login password
    • ðŸĪ‘Affiliate program
    • 💞Reselling + Whitelabelling
  • TROUBLESHOOTING
    • ðŸĒSlow responses
    • 💎Chat bubble not visible
    • ðŸĪ·â€â™€ïļWhy can't it answer?
    • 🗝ïļLogin
    • 😕Website not added
    • ðŸ—ĢïļIssue connecting your live chat widget
    • ðŸĪĶ‍♂ïļOops there has been an error
  • FAQ
    • 🊖General
      • ðŸ“ąCan I use the AI agent within a mobile app?
      • ðŸĨŦCan I add macros, canned or stock responses to my AI agent?
      • ðŸ‘ŊCan I have multiple AI agents, multiple brands or multiple knowledge bases?
      • Can I route tickets to different agents?
      • ðŸĪŠCan I give my agent a personality, adjust the tone or customize the prompt?
      • ðŸĪ“Does it get smarter the more conversations it has?
      • ðŸĪ”Which messages will my AI agent respond to?
      • ðŸĶWhat are your social accounts?
      • ⚖ïļWhat is the difference between My AskAI and My AskAI Classic?
      • 🙅Will it answer questions about competitors' products?
      • â™ŧïļMy website has dynamic content, can I use My AskAI?
      • ðŸĪ·â€â™‚ïļWhat if it can't answer?
      • 👃Will it make things up?
      • ðŸ’ĄFeature suggestions
      • 🎏Answer streaming
      • ðŸŒĄïļTemperature
      • 💇‍♂ïļMy AskAI vs Fine-tuning
      • ðŸĪ–My AskAI vs ChatGPT
      • ✅How can I test the accuracy of my AI agent's answers?
      • 📚(Large Language Models) LLMs
      • ðŸ‘Ļ‍🔎Algorithm change log
      • ✏ïļCan I use my own OpenAI assistant or Custom GPT?
      • ðŸĪ”How does it work?
  • API Documentation
    • API Docs Introduction
    • Query API
    • Chat API
    • User Data API
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Watch a full 15 (ish) minute product demo of all of My AskAI's features and see how an AI customer support agent can benefit your SaaS business.

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Last updated 10 months ago

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