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  • Welcome
    • πŸ‘‹Welcome to My AskAI
  • START HERE
    • πŸ€·β€β™‚οΈWhat is an AI Customer Support Agent?
      • πŸ’ͺWhat are the benefits of using My AskAI?
      • πŸ€”Who is this for?
    • πŸ—οΈCreate your AI support agent
    • βž•Add your AI agent to your website
      • βž•WordPress
      • πŸ›οΈShopify
      • πŸ’¬Zendesk
    • πŸ“ΌFull product demo
    • ⏲️How long does it take to set-up?
    • πŸ“ΊVideo tutorials
    • ⭐Reviews
    • πŸ†˜Support
  • Features
    • ❓AI answers on your content
    • 🀝Human handover
    • πŸ”ŒChannels
      • Slack
      • Microsoft Teams
      • Zapier
      • Zendesk
        • Zendesk (Messaging)
        • Zendesk (Tickets)
        • Zendesk (Tagging + Sentiment)
      • Intercom
        • Human Handover Workflows
      • Freshchat
      • Freshdesk
      • Gorgias
      • HubSpot
      • Chrome Extension
      • Zoho (SalesIQ)
      • Live Chat Channels Feature Comparison
    • ☁️Connections
      • πŸ”‘Authorizations
    • πŸ›οΈShopify
    • πŸ‘€User data API and API actions
      • πŸ‘€User details API specification
    • ✏️Improve + Custom answers
    • πŸ”“Private (Internal) mode
    • πŸ“‚File uploads
    • πŸ”SiteSync β€” Adding & syncing your website content
    • πŸ’‘Insights
      • πŸ””Conversation insight notifications
    • πŸ‘―Team access
    • πŸ“¨Email assistant
    • πŸ“©Lead (Email) Capture
    • 🎨Customization
    • πŸ”Site search
    • πŸ‘Conversation ratings (CSAT)
    • 🌍Languages and Localization
    • ⚑Starter actions
    • ◻️Remove branding
  • SECURITY + PRIVACY
    • πŸ”Security
      • On-Premise
      • OpenAI API keys
      • SOC-2
    • πŸ‘£Privacy
      • Your content
      • Your data
      • OpenAI
      • Regulations
        • GDPR compliance
        • HIPAA
  • ACCOUNT MANAGEMENT
    • πŸ’²Pricing + plans
    • 🧱Limits
      • Exceeding limits
      • Conversations
    • πŸ¦Έβ€β™€οΈYour profile
      • Changing your email
      • Close your account
    • πŸ’³Billing
      • Change plan
      • Update payment card
      • Download an invoice
      • Discounts
      • Refunds
      • Tax
      • Cancel subscription
    • πŸ§‘β€πŸ€β€πŸ§‘User access
      • Setting a Password for Your Account
      • Reset login password
    • πŸ€‘Affiliate program
    • πŸ’ΌReselling + Whitelabelling
  • TROUBLESHOOTING
    • 🐒Slow responses
    • πŸ’¬Chat bubble not visible
    • πŸ€·β€β™€οΈWhy can't it answer?
    • πŸ—οΈLogin
    • πŸ˜•Website not added
    • πŸ—£οΈIssue connecting your live chat widget
    • πŸ€¦β€β™‚οΈOops there has been an error
  • FAQ
    • πŸͺ–General
      • πŸ“±Can I use the AI agent within a mobile app?
      • πŸ₯«Can I add macros, canned or stock responses to my AI agent?
      • πŸ‘―Can I have multiple AI agents, multiple brands or multiple knowledge bases?
      • Can I route tickets to different agents?
      • πŸ€ͺCan I give my agent a personality, adjust the tone or customize the prompt?
      • πŸ€“Does it get smarter the more conversations it has?
      • πŸ€”Which messages will my AI agent respond to?
      • 🐦What are your social accounts?
      • βš–οΈWhat is the difference between My AskAI and My AskAI Classic?
      • πŸ™…Will it answer questions about competitors' products?
      • ♻️My website has dynamic content, can I use My AskAI?
      • πŸ€·β€β™‚οΈWhat if it can't answer?
      • πŸ‘ƒWill it make things up?
      • πŸ’‘Feature suggestions
      • 🎏Answer streaming
      • 🌑️Temperature
      • πŸ’‡β€β™‚οΈMy AskAI vs Fine-tuning
      • πŸ€–My AskAI vs ChatGPT
      • βœ…How can I test the accuracy of my AI agent's answers?
      • πŸ“š(Large Language Models) LLMs
      • πŸ‘¨β€πŸ”¬Algorithm change log
      • ✏️Can I use my own OpenAI assistant or Custom GPT?
      • πŸ€”How does it work?
  • API Documentation
    • API Docs Introduction
    • Query API
    • Chat API
    • User Data API
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  1. ACCOUNT MANAGEMENT
  2. Your profile

Changing your email

How to change the email address associated with your My AskAI account

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Last updated 5 months ago

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To change an admin email, go to Account settings in your Dashboard, update the Admin email and click "Update"

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