Yes, you can have multiple agents.You should only have one 1 AI agent per brand, knowledge base or account, agents can also be separated by user group or product where necessary.Get in touch with us via chat and ask to “Talk to a person” so we can help you to configure this.
Can you support multiple knowledgebases for separate products in a single AI agent?
We are able to support multiple knowledgebases for separate products, get in touch with us via chat to learn more about this, ask to “Talk to a person”.