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  • Welcome
    • 👋Welcome to My AskAI
  • START HERE
    • 🤷‍♂️What is an AI Customer Support Agent?
      • 💪What are the benefits of using My AskAI?
      • 🤔Who is this for?
    • 🏗️Create your AI support agent
    • ➕Add your AI agent to your website
      • ➕WordPress
      • 🛍️Shopify
      • 💬Zendesk
    • 📼Full product demo
    • ⏲️How long does it take to set-up?
    • 📺Video tutorials
    • ⭐Reviews
    • 🆘Support
  • Features
    • ❓AI answers on your content
    • 🤝Human handover
    • 🔌Channels
      • Slack
      • Microsoft Teams
      • Zapier
      • Zendesk
        • Zendesk (Messaging)
        • Zendesk (Tickets)
        • Zendesk (Tagging + Sentiment)
      • Intercom
        • Human Handover Workflows
      • Freshchat
      • Freshdesk
      • Gorgias
      • HubSpot
      • Chrome Extension
      • Zoho (SalesIQ)
      • Live Chat Channels Feature Comparison
    • ☁️Connections
      • 🔑Authorizations
    • 🛍️Shopify
    • 👤User data API and API actions
      • 👤User details API specification
    • ✏️Improve + Custom answers
    • 🔓Private (Internal) mode
    • 📂File uploads
    • 🔁SiteSync — Adding & syncing your website content
    • 💡Insights
      • 🔔Conversation insight notifications
    • 👯Team access
    • 📨Email assistant
    • 📩Lead (Email) Capture
    • 🎨Customization
    • 🔍Site search
    • 👍Conversation ratings (CSAT)
    • 🌍Languages and Localization
    • ⚡Starter actions
    • ◻️Remove branding
  • SECURITY + PRIVACY
    • 🔐Security
      • On-Premise
      • OpenAI API keys
      • SOC-2
    • 👣Privacy
      • Your content
      • Your data
      • OpenAI
      • Regulations
        • GDPR compliance
        • HIPAA
  • ACCOUNT MANAGEMENT
    • 💲Pricing + plans
    • 🧱Limits
      • Exceeding limits
      • Conversations
    • 🦸‍♀️Your profile
      • Changing your email
      • Close your account
    • 💳Billing
      • Change plan
      • Update payment card
      • Download an invoice
      • Discounts
      • Refunds
      • Tax
      • Cancel subscription
    • 🧑‍🤝‍🧑User access
      • Setting a Password for Your Account
      • Reset login password
    • 🤑Affiliate program
    • 💼Reselling + Whitelabelling
  • TROUBLESHOOTING
    • 🐢Slow responses
    • 💬Chat bubble not visible
    • 🤷‍♀️Why can't it answer?
    • 🗝️Login
    • 😕Website not added
    • 🗣️Issue connecting your live chat widget
    • 🤦‍♂️Oops there has been an error
  • FAQ
    • 🪖General
      • 📱Can I use the AI agent within a mobile app?
      • 🥫Can I add macros, canned or stock responses to my AI agent?
      • 👯Can I have multiple AI agents, multiple brands or multiple knowledge bases?
      • Can I route tickets to different agents?
      • 🤪Can I give my agent a personality, adjust the tone or customize the prompt?
      • 🤓Does it get smarter the more conversations it has?
      • 🤔Which messages will my AI agent respond to?
      • 🐦What are your social accounts?
      • ⚖️What is the difference between My AskAI and My AskAI Classic?
      • 🙅Will it answer questions about competitors' products?
      • ♻️My website has dynamic content, can I use My AskAI?
      • 🤷‍♂️What if it can't answer?
      • 👃Will it make things up?
      • 💡Feature suggestions
      • 🎏Answer streaming
      • 🌡️Temperature
      • 💇‍♂️My AskAI vs Fine-tuning
      • 🤖My AskAI vs ChatGPT
      • ✅How can I test the accuracy of my AI agent's answers?
      • 📚(Large Language Models) LLMs
      • 👨‍🔬Algorithm change log
      • ✏️Can I use my own OpenAI assistant or Custom GPT?
      • 🤔How does it work?
  • API Documentation
    • API Docs Introduction
    • Query API
    • Chat API
    • User Data API
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Was this helpful?

  1. FAQ
  2. General

Does it get smarter the more conversations it has?

PreviousCan I give my agent a personality, adjust the tone or customize the prompt?NextWhich messages will my AI agent respond to?

Last updated 10 months ago

Was this helpful?

The only information or training your AI agent has is based on the content or knowledge you upload to it.

It doesn't learn from individual past or historic conversations.

The reason for this is twofold:

  1. It is very hard to validate and ensure that the responses given by your agents are accurate and these can change over time.

  2. It is much harder to maintain and ensure your AI's knowledge is managed appropriately.

You can however improve its training and answer quality by using our to identify common questions, adding to address unanswerable questions and uploading more knowledge to your agent to ensure it can answer in the future.

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