# What is the difference between My AskAI and My AskAI Classic? ### TL;DR If you are looking for the TL;DR, here it is: If you want a stunning AI support chatbot widget for your site that'll give you insights of how to better build your product and business, you want our new Customer Support product, for everything else, there's Classic. ### **My paid classic account is not being recognized in the new dashboard, what do I do?** Our Classic and Customer Support products are separate subscriptions, you can continue to use your Classic subscription by choosing "My AskAI Classic" in the Customer Support product menu, above "Account Settings".\ \ If you would like to switch your Classic subscription to the Customer Support product, let us know at and we can move you over. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.myaskai.com/faq/general/what-is-the-difference-between-my-askai-and-my-askai-classic.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.