# Slack

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Available as an add-on for paid plans
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<figure><img src="https://3477336559-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fhu0WRsaCQQRKP3KeuIOQ%2Fuploads%2FVyAI4f6cw0KZKI7gXiw8%2Fimage.png?alt=media&#x26;token=4a077e55-7d78-4ff6-9790-ef8e8f949a37" alt=""><figcaption></figcaption></figure>

### How to connect to Slack with My AskAI

1. Sign in to your Slack Workspace as an **admin**<br>
2. **Add My AskAI** to your Slack to your Workspace\
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   Click below :point\_down:

&#x20;       [![Add to Slack](https://platform.slack-edge.com/img/add_to_slack.png)](https://slack.com/oauth/v2/authorize?client_id=3639755760257.5036828617799\&scope=channels:history,channels:join,chat:write,commands,groups:history,im:history\&user_scope=)<br>

3. **Get your My AskAI's ID and API Key**\
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   Go to ***Channels > Slack & Teams*** and click the Slack icon then copy your My AskAI's **ID** and **API Key**.<br>
4. **Add your My AskAI's ID and API Key to Slack**

   1. Select the My AskAI app within Slack&#x20;
   2. Select 'Connect My AskAI'
   3. Input the ID and API Key, from step 3, into the popup within Slack
   4. Select 'Submit' to save these settings

   <figure><img src="https://3477336559-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fhu0WRsaCQQRKP3KeuIOQ%2Fuploads%2F4wmpsy4EHnP0tfsTBLLt%2Fimage.png?alt=media&#x26;token=e2325e94-5661-4c70-a7fc-7e283fdaa1f7" alt=""><figcaption></figcaption></figure>
5. **Ask your first question with the /askAI command**\
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   You and your team can start asking questions to your AI support agent in any channel with the **/askAI** command, followed by your question.&#x20;

<figure><img src="https://3477336559-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fhu0WRsaCQQRKP3KeuIOQ%2Fuploads%2Fi8qSvRJhb4tsiUQH93F4%2Fimage.png?alt=media&#x26;token=e7e9116a-1621-4e75-b8b2-9261219e7613" alt=""><figcaption></figcaption></figure>

You can also use the **/askAI-help** command, for more help at any time.

e.g. **/askAI what is our refund policy?**

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You can then ask follow-up questions within the same Slack thread and start a conversation with your AskAI.\
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If you want to ask a question in a **private channel**, you need to add **@askai** to your channel. Just tag **@askai** and then select "Invite".<br>

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Your Slack bot will not search your Slack history.
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You can't change the name of the Slack Bot from "My AskAI" currently.
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