LogoLogo
Create free AI agent
  • Welcome
    • πŸ‘‹Welcome to My AskAI
  • START HERE
    • πŸ€·β€β™‚οΈWhat is an AI Customer Support Agent?
      • πŸ’ͺWhat are the benefits of using My AskAI?
      • πŸ€”Who is this for?
    • πŸ—οΈCreate your AI support agent
    • βž•Add your AI agent to your website
      • βž•WordPress
      • πŸ›οΈShopify
      • πŸ’¬Zendesk
    • πŸ“ΌFull product demo
    • ⏲️How long does it take to set-up?
    • πŸ“ΊVideo tutorials
    • ⭐Reviews
    • πŸ†˜Support
  • Features
    • ❓AI answers on your content
    • 🀝Human handover
    • πŸ”ŒChannels
      • Slack
      • Microsoft Teams
      • Zapier
      • Zendesk
        • Zendesk (Messaging)
        • Zendesk (Tickets)
        • Zendesk (Tagging + Sentiment)
      • Intercom
        • Human Handover Workflows
      • Freshchat
      • Freshdesk
      • Gorgias
      • HubSpot
      • Chrome Extension
      • Zoho (SalesIQ)
      • Live Chat Channels Feature Comparison
    • ☁️Connections
      • πŸ”‘Authorizations
    • πŸ›οΈShopify
    • πŸ‘€User data API and API actions
      • πŸ‘€User details API specification
    • ✏️Improve + Custom answers
    • πŸ”“Private (Internal) mode
    • πŸ“‚File uploads
    • πŸ”SiteSync β€” Adding & syncing your website content
    • πŸ’‘Insights
      • πŸ””Conversation insight notifications
    • πŸ‘―Team access
    • πŸ“¨Email assistant
    • πŸ“©Lead (Email) Capture
    • 🎨Customization
    • πŸ”Site search
    • πŸ‘Conversation ratings (CSAT)
    • 🌍Languages and Localization
    • ⚑Starter actions
    • ◻️Remove branding
  • SECURITY + PRIVACY
    • πŸ”Security
      • On-Premise
      • OpenAI API keys
      • SOC-2
    • πŸ‘£Privacy
      • Your content
      • Your data
      • OpenAI
      • Regulations
        • GDPR compliance
        • HIPAA
  • ACCOUNT MANAGEMENT
    • πŸ’²Pricing + plans
    • 🧱Limits
      • Exceeding limits
      • Conversations
    • πŸ¦Έβ€β™€οΈYour profile
      • Changing your email
      • Close your account
    • πŸ’³Billing
      • Change plan
      • Update payment card
      • Download an invoice
      • Discounts
      • Refunds
      • Tax
      • Cancel subscription
    • πŸ§‘β€πŸ€β€πŸ§‘User access
      • Setting a Password for Your Account
      • Reset login password
    • πŸ€‘Affiliate program
    • πŸ’ΌReselling + Whitelabelling
  • TROUBLESHOOTING
    • 🐒Slow responses
    • πŸ’¬Chat bubble not visible
    • πŸ€·β€β™€οΈWhy can't it answer?
    • πŸ—οΈLogin
    • πŸ˜•Website not added
    • πŸ—£οΈIssue connecting your live chat widget
    • πŸ€¦β€β™‚οΈOops there has been an error
  • FAQ
    • πŸͺ–General
      • πŸ“±Can I use the AI agent within a mobile app?
      • πŸ₯«Can I add macros, canned or stock responses to my AI agent?
      • πŸ‘―Can I have multiple AI agents, multiple brands or multiple knowledge bases?
      • Can I route tickets to different agents?
      • πŸ€ͺCan I give my agent a personality, adjust the tone or customize the prompt?
      • πŸ€“Does it get smarter the more conversations it has?
      • πŸ€”Which messages will my AI agent respond to?
      • 🐦What are your social accounts?
      • βš–οΈWhat is the difference between My AskAI and My AskAI Classic?
      • πŸ™…Will it answer questions about competitors' products?
      • ♻️My website has dynamic content, can I use My AskAI?
      • πŸ€·β€β™‚οΈWhat if it can't answer?
      • πŸ‘ƒWill it make things up?
      • πŸ’‘Feature suggestions
      • 🎏Answer streaming
      • 🌑️Temperature
      • πŸ’‡β€β™‚οΈMy AskAI vs Fine-tuning
      • πŸ€–My AskAI vs ChatGPT
      • βœ…How can I test the accuracy of my AI agent's answers?
      • πŸ“š(Large Language Models) LLMs
      • πŸ‘¨β€πŸ”¬Algorithm change log
      • ✏️Can I use my own OpenAI assistant or Custom GPT?
      • πŸ€”How does it work?
  • API Documentation
    • API Docs Introduction
    • Query API
    • Chat API
    • User Data API
Powered by GitBook
On this page
  • What are my token limits?
  • Question character limits

Was this helpful?

  1. ACCOUNT MANAGEMENT

Limits

Learn about the limitations of your AI support agent (there are very few!)

What are my token limits?

Luckily you don’t need to worry about all that, leave that to us. There are no training content limits in terms of pages or words on any of our paid plans.

The only limits you need to know about are your conversation limits.

Conversation limits are at an overall account level, i.e. they are conversations with the AI agent, they are not per visitor.

Plan
Number of conversations

Essentials

200

Pro

1,000 + $0.10 per conversation beyond limit

Enterprise

Prices upon request

Question character limits

Your questions can be up to 400 characters in length.

PreviousPricing + plansNextExceeding limits

Last updated 5 months ago

Was this helpful?

🧱