# Security

### How secure is My AskAI? (TLDR)

Yes, to keep your data secure (and cover the main things we get asked about):

* We automatically delete your files after they’ve been added to your AI support agent (uploaded to OpenAI), unless you explicitly tell us not to
* All uploaded content is stored in isolated containers
* All data is encrypted at rest (AES-256) and in transit
* Your data is never used for any reason other than servicing API calls or customer support at your request only
* Your uploaded (embedded) content (vectors) and reference content (text, author, links, etc.) are stored and encrypted on Qdrant, which is run on Google Cloud Platform (GCP) and located in The Dalles, Oregon, USA (us-west1-gcp). 

For full details of our processors, data retention, technical architecture please refer to our GDPR documentation:

{% content-ref url="privacy/regulations/gdpr-compliance" %}
[gdpr-compliance](https://support.myaskai.com/security-+-privacy/privacy/regulations/gdpr-compliance)
{% endcontent-ref %}

For additional security:

{% content-ref url="broken-reference" %}
[Broken link](https://support.myaskai.com/security-+-privacy/broken-reference)
{% endcontent-ref %}

{% content-ref url="broken-reference" %}
[Broken link](https://support.myaskai.com/security-+-privacy/broken-reference)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.myaskai.com/security-+-privacy/security.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.