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There are 3 ways you can add your AI customer service agent to Zendesk depending on your setup:
  1. If you use Zendesk Ticketing (questions via email or form), you can use our Zendesk Tickets integration:

Zendesk (Tickets)

See the Tickets app in the Zendesk marketplace:

www.zendesk.co.uk/marketplace/apps/support/1058614/my-askai-for-support

  1. If you use Zendesk’s Messenger, then you can use our Zendesk Messenger integration:

Zendesk (Messaging)

See the Messenger app in the Zendesk marketplace:

www.zendesk.co.uk/marketplace/apps/messaging/139/my-askai

  1. Tag your tickets automatically with AI with our tagging app:

Zendesk (Tagging)