🧑‍🤝‍🧑Oops you are logged in under another account

If you see the error: "Oops you are logged in under another account", this is because your account is being accessed from another device or location.

You cannot login to My AskAI from 2 computers or locations simultaneously.

If you need to add additional users and set up Team access, you can do this from Account Settings.

If you or a member of your team isn't accessing the account and you don't know who is, get in touch with us immediately via chat and we will investigate and secure your account.