# Starter actions

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This feature is only available in the My AskAI widget, if you are using our [Intercom](https://support.myaskai.com/features/channels/intercom), [Zendesk](https://support.myaskai.com/features/channels/zendesk/zendesk-messaging) or [HubSpot](https://support.myaskai.com/features/channels/hubspot) integrations you will have to set up via workflows or chatflows within the respective platforms.
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Available on all plans
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These Customizations are only available in the My AskAI widget, if you are using our [Intercom](https://support.myaskai.com/features/integrations/intercom-messenger), [Zendesk](https://support.myaskai.com/features/integrations/zendesk-messaging) or [HubSpot](https://support.myaskai.com/features/integrations/hubspot) integrations you will have to customize your widget within their respective platforms.
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To create a new Starter Action, just go to your **Dashboard > AI agent setup > Customization > Starter actions** and click *"Add new starter action"*.

From there you will be asked to give the Starter action a:

* Title - this will be what the user sees first, as a button within your starter questions
* Description - the user sees this after they click the 1st button, you can use this to provide more information
* Button copy/text - the button used to take the user to whatever URL you choose
* Destination URL - where you want to take the user once they have clicked the starter action button, this could be a booking page, a pricing page or anything else you can think of.

Then, once you have completed these you save your action and then test it out. 

You can have a maximum of 3 starter questions or actions (or any mixture thereof).