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  • Welcome
    • 👋Welcome to My AskAI
  • START HERE
    • 🤷‍♂️What is an AI Customer Support Agent?
      • 💪What are the benefits of using My AskAI?
      • 🤔Who is this for?
    • 🏗️Create your AI support agent
    • ➕Add your AI agent to your website
      • ➕WordPress
      • 🛍️Shopify
      • 💬Zendesk
    • 📼Full product demo
    • ⏲️How long does it take to set-up?
    • 📺Video tutorials
    • ⭐Reviews
    • 🆘Support
  • Features
    • ❓AI answers on your content
    • 🤝Human handover
    • 🔌Channels
      • Slack
      • Microsoft Teams
      • Zapier
      • Zendesk
        • Zendesk (Messaging)
        • Zendesk (Tickets)
        • Zendesk (Tagging + Sentiment)
      • Intercom
        • Human Handover Workflows
      • Freshchat
      • Freshdesk
      • Gorgias
      • HubSpot
      • Chrome Extension
      • Zoho (SalesIQ)
      • Live Chat Channels Feature Comparison
    • ☁️Connections
      • 🔑Authorizations
    • 🛍️Shopify
    • 👤User data API and API actions
      • 👤User details API specification
    • ✏️Improve + Custom answers
    • 🔓Private (Internal) mode
    • 📂File uploads
    • 🔁SiteSync — Adding & syncing your website content
    • 💡Insights
      • 🔔Conversation insight notifications
    • 👯Team access
    • 📨Email assistant
    • 📩Lead (Email) Capture
    • 🎨Customization
    • 🔍Site search
    • 👍Conversation ratings (CSAT)
    • 🌍Languages and Localization
    • ⚡Starter actions
    • ◻️Remove branding
  • SECURITY + PRIVACY
    • 🔐Security
      • On-Premise
      • OpenAI API keys
      • SOC-2
    • 👣Privacy
      • Your content
      • Your data
      • OpenAI
      • Regulations
        • GDPR compliance
        • HIPAA
  • ACCOUNT MANAGEMENT
    • 💲Pricing + plans
    • 🧱Limits
      • Exceeding limits
      • Conversations
    • 🦸‍♀️Your profile
      • Changing your email
      • Close your account
    • 💳Billing
      • Change plan
      • Update payment card
      • Download an invoice
      • Discounts
      • Refunds
      • Tax
      • Cancel subscription
    • 🧑‍🤝‍🧑User access
      • Setting a Password for Your Account
      • Reset login password
    • 🤑Affiliate program
    • 💼Reselling + Whitelabelling
  • TROUBLESHOOTING
    • 🐢Slow responses
    • 💬Chat bubble not visible
    • 🤷‍♀️Why can't it answer?
    • 🗝️Login
    • 😕Website not added
    • 🗣️Issue connecting your live chat widget
    • 🤦‍♂️Oops there has been an error
  • FAQ
    • 🪖General
      • 📱Can I use the AI agent within a mobile app?
      • 🥫Can I add macros, canned or stock responses to my AI agent?
      • 👯Can I have multiple AI agents, multiple brands or multiple knowledge bases?
      • Can I route tickets to different agents?
      • 🤪Can I give my agent a personality, adjust the tone or customize the prompt?
      • 🤓Does it get smarter the more conversations it has?
      • 🤔Which messages will my AI agent respond to?
      • 🐦What are your social accounts?
      • ⚖️What is the difference between My AskAI and My AskAI Classic?
      • 🙅Will it answer questions about competitors' products?
      • ♻️My website has dynamic content, can I use My AskAI?
      • 🤷‍♂️What if it can't answer?
      • 👃Will it make things up?
      • 💡Feature suggestions
      • 🎏Answer streaming
      • 🌡️Temperature
      • 💇‍♂️My AskAI vs Fine-tuning
      • 🤖My AskAI vs ChatGPT
      • ✅How can I test the accuracy of my AI agent's answers?
      • 📚(Large Language Models) LLMs
      • 👨‍🔬Algorithm change log
      • ✏️Can I use my own OpenAI assistant or Custom GPT?
      • 🤔How does it work?
  • API Documentation
    • API Docs Introduction
    • Query API
    • Chat API
    • User Data API
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On this page
  • Does OpenAI use my conversations to train its model?
  • Do I need to add an OpenAI key
  • Can OpenAI access documents?

Was this helpful?

  1. SECURITY + PRIVACY
  2. Privacy

OpenAI

How does My AskAI work with OpenAI?

PreviousYour dataNextRegulations

Last updated 7 months ago

Was this helpful?

Does OpenAI use my conversations to train its model?

No. OpenAI no longer uses other people’s data for their training for use via the API (and hasn’t since 1 March 2023).

You can learn more about their data retention policy here: .

Do I need to add an OpenAI key

No, unless you are on an .

Can OpenAI access documents?

No. OpenAI doesn’t store any of your content.

Your content is processed by them, to convert the text into searchable numbers (vectors), but it isn’t actually stored by them.

All content storage is with .

👣
https://openai.com/policies/api-data-usage-policies
Enterprise plan and choose to use your own key
Qdrant