# Tax

### What taxes do I have to pay?

AskAI Ltd is based in the UK, we, therefore, have to charge UK sales tax (VAT) at a rate of 20% to any B2C (Consumer) user globally and any B2B users based in the UK.

If you are a business outside of the UK, you may not have to pay this sales tax (this will depend on your location).

### How do I ensure I am paying the correct tax?

#### At sign up

To ensure your tax is calculated correctly on your subscription ensure you provide your Tax ID at the checkout screen on sign up.

#### If you've already signed up

If you are already a My AskAI user and are being charged tax then you can update your Tax ID like this:

1. Go to ***Account settings > Billing*** then click on *"Manage subscription on Stripe".*
2. Click "Update information"

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/b77f5939-733c-4448-b8ba-568ee237efc1/user_cropped_screenshot.jpeg?tl_px=325,461\&br_px=1185,942\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

3. Click Tax ID

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/1ae4e7c0-0d41-4752-b3ad-bfe6a50970a3/user_cropped_screenshot.jpeg?tl_px=320,474\&br_px=1180,955\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,150)

4. Search for and select the country you are taxable in.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/842a0545-e67b-41a2-9842-5fd6b75870c2/user_cropped_screenshot.jpeg?tl_px=339,371\&br_px=1199,852\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

5. Enter your Tax ID in the respective field.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/ad8f0ecc-0e42-4c53-a2a8-5c19b104f15d/user_cropped_screenshot.jpeg?tl_px=482,474\&br_px=1342,955\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,151)

6. Enter your address fully then click Save. Your ID will now be updated and you will be only charged your respective tax rate.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/81a049a1-6db7-4679-a5d7-29d1f976fe88/user_cropped_screenshot.jpeg?tl_px=328,222\&br_px=1188,703\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

### I was charged tax when I shouldn't have been

If you have [updated your Tax ID in Stripe](#how-do-i-ensure-i-am-paying-the-correct-tax) and have previously been charged tax by us, then you can request a refund of the tax charged to date. Please contact us via chat and we will arrange the refund for you.