# Tax

### What taxes do I have to pay?

AskAI Ltd is based in the UK, we, therefore, have to charge UK sales tax (VAT) at a rate of 20% to any B2C (Consumer) user globally and any B2B users based in the UK.

If you are a business outside of the UK, you may not have to pay this sales tax (this will depend on your location).

### How do I ensure I am paying the correct tax?

#### At sign up

To ensure your tax is calculated correctly on your subscription ensure you provide your Tax ID at the checkout screen on sign up.

#### If you've already signed up

If you are already a My AskAI user and are being charged tax then you can update your Tax ID like this:

1. Go to ***Account settings > Billing*** then click on *"Manage subscription on Stripe".*
2. Click "Update information"

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/b77f5939-733c-4448-b8ba-568ee237efc1/user_cropped_screenshot.jpeg?tl_px=325,461\&br_px=1185,942\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

3. Click Tax ID

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/1ae4e7c0-0d41-4752-b3ad-bfe6a50970a3/user_cropped_screenshot.jpeg?tl_px=320,474\&br_px=1180,955\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,150)

4. Search for and select the country you are taxable in.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/842a0545-e67b-41a2-9842-5fd6b75870c2/user_cropped_screenshot.jpeg?tl_px=339,371\&br_px=1199,852\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

5. Enter your Tax ID in the respective field.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/ad8f0ecc-0e42-4c53-a2a8-5c19b104f15d/user_cropped_screenshot.jpeg?tl_px=482,474\&br_px=1342,955\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,151)

6. Enter your address fully then click Save. Your ID will now be updated and you will be only charged your respective tax rate.

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-08-15/81a049a1-6db7-4679-a5d7-29d1f976fe88/user_cropped_screenshot.jpeg?tl_px=328,222\&br_px=1188,703\&force_format=png\&width=560.0\&wat_scale=50\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=262,138)

### I was charged tax when I shouldn't have been

If you have [updated your Tax ID in Stripe](#how-do-i-ensure-i-am-paying-the-correct-tax) and have previously been charged tax by us, then you can request a refund of the tax charged to date. Please contact us via chat and we will arrange the refund for you.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.myaskai.com/account-management/billing/tax.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.